tag:blogger.com,1999:blog-4735085699153339257.post2839048403571264880..comments2024-02-06T12:09:18.943+00:00Comments on The Witty Ways of a Wayward Woman: My Top Ten Worst Companies for Customer Service in the UKJane Turleyhttp://www.blogger.com/profile/01441332018679664175noreply@blogger.comBlogger6125tag:blogger.com,1999:blog-4735085699153339257.post-6814571799810451602014-04-17T10:48:56.961+01:002014-04-17T10:48:56.961+01:00I agree entirely, Oliver. My worst BT experience ...I agree entirely, Oliver. My worst BT experience (there's been a few) lasted about 2 months. It was truly unbearable and every aspect of the problem was mismanaged in every way possible. Ideally I would like to be compensated for the stress and the days (and I mean "days" wasted) trying to find a path through their incompetence. However, this would just result in more stress and waste of my time. I prefer to ridicule them on the net instead:)Jane Turleyhttps://www.blogger.com/profile/01441332018679664175noreply@blogger.comtag:blogger.com,1999:blog-4735085699153339257.post-16836039939636904282014-04-17T00:30:54.462+01:002014-04-17T00:30:54.462+01:00Found your video out of sheer frustration when I g...Found your video out of sheer frustration when I googled for people that wanted to take revenge on BT, it has been the worst customer experience of my life from the outset, I'm counting the days that I have left on my contract with them, the incredible amount of hours that I have spent on the phone to them and waiting in for their engineers, today was the last straw, my Youview stopped working and the login to myBT online completely stopped working with no way to reset it at all.<br /><br />I hate this company with every ounce of my body, I just want other people to know what a shockingly bad company it really is, save yourself a miserable experience and go with some other company, trust me. Anonymoushttps://www.blogger.com/profile/03273043941494986838noreply@blogger.comtag:blogger.com,1999:blog-4735085699153339257.post-40864723571179025122013-12-03T05:58:53.236+00:002013-12-03T05:58:53.236+00:00Hello Carmen and welcome to my blog:)
Oh dear - y...Hello Carmen and welcome to my blog:)<br /><br />Oh dear - you another one of the poor people who have suffered at the hands of BT! I only wish I could escape from their clutches but I live in a small village with no real choice of providers. We consistently have broadband problems but my worst experience was swapping from the a small subsidiary belonging to BT to the main BT company a few years ago - the incompetence was beyond imagination! It surpasses anything I have experienced before or after and I was turned from a mild mannered patient woman into madwoman who makes Victor Meldrew looks like a gentle, kind fellow:) I wish my nightmare would end - unfortunately until someone else lays some cables round here I am doomed to be forever ranting!Jane Turleyhttps://www.blogger.com/profile/01441332018679664175noreply@blogger.comtag:blogger.com,1999:blog-4735085699153339257.post-47790608820771608662013-12-03T02:01:26.632+00:002013-12-03T02:01:26.632+00:00This post is sooo funny!i I made me giggle for sev...This post is sooo funny!i I made me giggle for several minutes.The matter is serious though.I 've experienced myself a few unsatisfied conversations with BT's customer advisors which,of course,ended in frustration and agony.Most of them related to my broadband speed (the only advice they could give me was that I should go for the pricier pack).Anyway...earlier this mounth I phoned them again to complain about my internet speed(my kid couldn't watch Teletubbies online due to poorly internet speed,which obviously turned my face red),and the agent told me we should run a test to figure out what's going wrong by opening up one of the wall sockets...which I did...unfortunately.To my stupefaction,I soon realised that my phone line went dead ( good thing that I made the call from my mobile so I could express my astonishment to the agent...poor guy will probably remember my name for the rest of his life) and left him speechles.One of the cables must have came out when I removed the front socket .I told him I cannot wait for an ingineer to came and fix it and we should figure it out for ourself.Long story short,after 20 more wasted minutes I hanged up he phone .I was defeated.An hour ago I had low internet speed,now I had none.<br />Fortunately I have a very clever husband which fixed the problem by himself when he got home.I have 3 more months left of this contract so the BT nightmare will end soon.Anonymoushttps://www.blogger.com/profile/04194408885622755622noreply@blogger.comtag:blogger.com,1999:blog-4735085699153339257.post-22966353418640110572013-10-06T16:05:03.370+01:002013-10-06T16:05:03.370+01:00You got it in one, G:)You got it in one, G:)Jane Turleyhttps://www.blogger.com/profile/01441332018679664175noreply@blogger.comtag:blogger.com,1999:blog-4735085699153339257.post-29664369434493128892013-10-06T12:58:06.605+01:002013-10-06T12:58:06.605+01:00So....I gather that you're saying that British...So....I gather that you're saying that British Telecom sucks major moose testicles when it comes to competent customer service?G. B. Millerhttps://www.blogger.com/profile/09783331838434598963noreply@blogger.com